Standard Operating Procedure (SOP) Development Service

Standard operating procedure (SOP) Development Service in Indonesia is a hugely beneficial service that could help you ensure your business is running in high standards. As owners of the business, you will have a certain set of standards and expectations that must be followed by your employees. This includes general business procedures, customer relation procedures, and safety procedures. At some point, you will definitely want to expand your business to more areas. As your company grows bigger, you can use an SOP Service to ensure that the standards are always followed.

Double M has the professionals with expertise in creating effective and compliant SOPs. We understand industry best practices and regulatory requirements, ensuring that the SOPs are comprehensive and accurate. Creating SOPs from scratch can be time-consuming and resource-intensive. By utilizing our SOP development service, you can save time and allocate your company’s resources to the core business.

Service Area

Standard Operating Procedure (SOP) Internal Audit

SOP internal audit focuses on evaluating the effective implementation of Standard Operating Procedures (SOPs) within the company. The audit aims to assess whether SOPs are being followed consistently across different departments or processes and identify areas for improvement to enhance operational efficiency and compliance. The purpose of this internal audit is to verify the extent to which SOPs have been integrated into daily operations, ensure adherence to established procedures, and recommend measures to strengthen the implementation process.

SOP Drafting Service

Creating a draft allows key stakeholders and subject matter experts to provide their input and feedback. This collaborative approach ensures that the SOP reflects the collective knowledge and best practices of those involved in the process. During the drafting of the SOP, potential errors, inconsistencies, or gaps in the procedure can be identified and corrected. This helps in producing a more accurate and reliable final SOP.

ISO Certification Preparation

ISO Certification Preparation Service is a service provided by Double M to help businesses achieve ISO certification for specific ISO standards. ISO (International Organization for Standardization) is an independent, non-governmental international organization that develops and publishes standards to ensure product and service quality, safety, and efficiency across various industries. A company’s management system, procedures, and practices are rigorously evaluated and verified in accordance with specific ISO standards as part of the ISO certification process. The certification proves that the business satisfies the ISO standard’s internationally accepted requirements.

Mystery Shopping Service

In a Mystery Shopping Service, the primary goal is to evaluate and assess the customer experience and service quality at a business establishment, such as a retail store, restaurant, hotel, bank, or other service-based businesses. We will conduct these evaluations by employing mystery shoppers who act as regular customers and anonymously interact with the client’s business.

Food Safety Training

Food Safety Training – In order to prevent foodborne illnesses and uphold the highest standards of food quality, proper handling, preparation, and storage of food are essential. Food handlers, such as restaurant employees, food producers, caterers, and anybody else working in the food sector, must receive the proper training in food safety. A variety of subjects are covered in the training to inform participants of the best ways to preserve food safety throughout the full food handling process.

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