The most popular of all the standards, ISO 9001 — a quality management standard — has been serving businesses all over the world for more than 30 years, and its impact is rather undeniable with more than 1 million organizations across 178 countries certified to the standard.
As a market entry expert, Double M set out to deliver more than expected. In all areas of our services, we strive to provide high quality assistance to our clients. As part of this commitment, we need to prove that we meet the standard of excellence required in order to help our clients reach their goals.
On 16 August 2022, URS has recognized Double M for having met the stringent requirements of this international standard, their ongoing commitment to satisfying customers, and their dedication to continual improvement of their management system.
Becoming ISO 9001:2015 was a crucial step towards ensuring accountability not only for our process and procedures but ultimately for our end users who deserve a higher level of our investment and exporting services.
Double-M, provides professional services for companies entering South-East Asian markets. Founded in 2013 by Marc Alonso and Manuel Albores, Double M offers the most complete range of investment and commercial services. More than 100 clients have successfully developed their business in Indonesia and South East Asia supported by our multidisciplinary team, formed by local and expatriate workers.
Ultimately, the success of this achievement showcases our continued commitment to our customers to uphold standards and continue to enhance upon the experience expected from Double M.
Marc Alonso Pinos, President Director of Double M, expressed his thoughts upon the successful conclusion of the audit, “We are immensely proud of being the first market entry consultant in Indonesia with an ISO 9001:2015 certification. I hope that this achievement is the first step in our continuous efforts of giving the absolute best for our clients. That is our ultimate goal here at Double M, to always deliver more than expected.”
Furthermore, Double M’s QMS Specialists Khiara Marozzi and Riris Delima Banjarnahor said, “This first audit is a big achievement because there are no major or minor findings. We are extremely proud of the time and effort the team put into developing this process – it has become the foundation and structure of our quality system.”
After successfully achieving our strategic plan for 2022, the ISO 9001:2015 certification, we are driven to achieve the rest of our plans: continue growing our revenue, by consolidating our business development and online worldwide presence. We are strongly committed with the retention strategies, to attract and retain the best talents available. Finally, we will increase the usage of digital marketing to enhance our operations and last but not least, accelerate the implementation of new technologies to optimize our processes.